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The New AliExpress return policy is on its way to replacing the old one! They have comprehensively updated their free return policy. This allows consumers from eight different countries to eligibly return products to Aliexpress warehouses in the various countries for free within 15days after the product had been finally delivered to the consumers. Eight countries
If I were to get both refund to credit card and refund to coupon together, I would be refunded twice the amount I paid. It seems like some customers may get a choice of either refund to a credit card, or refund to coupon (may be it’s like a gift card but for AliExpress internal use?) But I wasn’t asked to choose the type of refund.
This video was created to show you how to get your money back from Aliexpress especially if you have gotten scammed by them. I bought a $45 dollar order that
This wikiHow will teach you how to cancel an unpaid order on Aliexpress, which is usually a status listed next to the order information. If your status reads "The seller has shipped your order," you'll need to wait until you get the order, then reject/return the goods.
File a chargeback. If your choice is to continue shopping with AliExpress or get your money back, don't shop with AliExpress any more and file the chargeback. Until then, I'd recommend the approach above: get a chat representative, ask for that link, and politely but firmly insist upon it until they give it to you.
Order was placed on Jan 13. It’s very common with the Aliexpres that if you use some kind of coupon and pay for it then usually ut gets closed by aliexpress because of violating it’s T&Cs. Don’t worry your refund should’ve already processed and you will get it in the 1 or 2 weeks time. Same thing happened to me.
2. Once you have analyzed the reason for the return, you contact your supplier and ask for a Return Merchandise Authorization (RMA) number and a replacement or refund (as per your customer’s wish). 3. Next, you send the apology email to the customer with the RMA number and the return address.
0WPAa.